Understanding the starting point

Online support can improve access and continuity, while in-person sessions may offer a dedicated environment and different ways of working. Neither format is automatically better for everyone.

What to consider

  • Privacy and reliable technology
  • Location, licensing and emergency arrangements
  • Age, communication needs and therapeutic activities

Practical next steps

Ask providers why they offer a format, how privacy is managed and whether changing between online and in-person sessions is possible.